[ubuntu-us-mi] not so fixed bug (was: launchpad - list of subscribed bugs)

[Robert Citek]

<quoting name="Robert Citek" date="2009-09-21" time="16:59:25 -0500">

https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/276253
Why does this bug not appear in my list? ?Am I overlooking something?

The list of subscribed bugs only lists bugs that are not "closed." Closed
being either Invalid or Fix Released. It will only show bugs that are
open, ie: New, Incomplete, Confirmed, Triaged, In Progress, and Fix
Committed.

...

Then put a check next to all of the statuses.
Does that help clear it up?

Ah, so I was overlooking something. ?That does clear it up. ?Makes
sense not to list the fixed bugs. ?Thanks, Greg.

What's interesting with this one bug is that in this case the bug is
marked fixed, but it isn't. Or at least it isn't fixed for me and it
looks like it isn't fixed for a few others given some of the more
recent comments. Two possibilities are that the bug is fixed and that
I need to apply the fix on my system. The other possibility is that
the bug is not fixed (e.g. fixed under certain conditions but not
others) and my system falls into the other-conditions category.

What's the right path to take from here? Reopen it as not-fixed?
File another bug report? Something else?

Regards,
- Robert

[Greg Grossmeier]

<quoting name="Robert Citek" date="2009-09-21" time="21:24:52 -0400">

Post by Robert Citek

<quoting name="Robert Citek" date="2009-09-21" time="16:59:25 -0500">

https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/276253

What's interesting with this one bug is that in this case the bug is
marked fixed, but it isn't. Or at least it isn't fixed for me and it
looks like it isn't fixed for a few others given some of the more
recent comments. Two possibilities are that the bug is fixed and that
I need to apply the fix on my system. The other possibility is that
the bug is not fixed (e.g. fixed under certain conditions but not
others) and my system falls into the other-conditions category.
What's the right path to take from here? Reopen it as not-fixed?
File another bug report? Something else?

I'm always a fan of opening a new bug with all of the pertinent
information laid out in a clear(er) fashion than the multitude of
comments on an old bug.

That way you can summarize the issue in the description of the bug and
people don't get confused by reading through many comments to get to the
current situation.

I'm not sure if there is a "preferred" choice, that is just mine.

Greg